WhatsApp AI Use Policy

1. Introduction

Perditio Inc. ("Perditio," "we," "our," or "us") uses WhatsApp to communicate with members of our global community about cultural experiences, events, and collaborations.

This Policy outlines how our use of automated or AI-assisted messaging on WhatsApp complies with Meta Platforms' Business and AI Use Policies, including the updated 2026 restriction on general-purpose chatbots.

By engaging with our WhatsApp channels, you acknowledge that all interactions are governed by this Policy and our Privacy Policy.

2. Purpose and Scope

Our WhatsApp messaging exists solely to facilitate cultural engagement. We use automation and AI only to:

• ▸Share information about events, music, and partner venues in cities where Perditio operates
• ▸Provide localized cultural recommendations to opted-in members
• ▸Deliver confirmations, reminders, and guest-list details for Perditio events
• ▸Support human representatives by summarizing frequently asked questions

Perditio does not use WhatsApp to distribute or host general-purpose AI assistants. All automated responses are narrowly scoped to our event and culture ecosystem.

3. Compliance with Meta Policies

Perditio complies with Meta Platforms' WhatsApp Business and AI Use Policy. Specifically:

• ▸We do not offer or resell AI agents through WhatsApp.
• ▸Our use of automation is limited to business-to-customer engagement directly related to Perditio's cultural offerings.
• ▸All contacts are fully opt-in, and users may opt out at any time using the localized opt-out command available in their language (e.g., sair, unsubscribe, dejar de recibir mensajes), or by contacting support@perditio.com.
• ▸We maintain transparent records of consent and message templates approved through WhatsApp Business Manager.

4. Data Handling and Privacy

Messages exchanged on WhatsApp may include limited personal information (e.g., name, phone number, event preferences).

We handle this data in accordance with our Privacy Policy and applicable global data protection laws, including GDPR, CCPA, and LGPD.

We do not share or sell WhatsApp contact data, nor do we use it to train AI systems.

5. Human Oversight

Although some responses may be automatically generated, Perditio ensures human review and intervention where appropriate.

Community members can always request a live representative by messaging talk to team within WhatsApp.

6. Policy Updates

We may update this Compliance Statement periodically to reflect changes in Meta policy, technology, or our operational practices. Material changes will be announced through our website and relevant WhatsApp channels. Continued use of our Services after such updates constitutes acceptance of the revised Policy.

7. Contact Information

For questions or concerns regarding this Compliance Statement or our use of WhatsApp:

Email: support@perditio.com

Entity: Perditio Inc.